Last updated: March 2025
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Noirence Official website and mobile application (the "Service") operated by Noirence Official ("us", "we", or "our").
Your access to and use of the Service is subject to your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and anyone who uses the Service, including the processing and delivery (or coordination of delivery) of product purchases.
By accessing or using the Service you agree to abide by these Terms. If you do not agree to any part of the terms, you may not access the Service.
Purchases
If you choose to buy any product or service offered on the Service ("Purchase"), you may be required to provide specific details relevant to your order, including but not limited to your full name, email address, shipping address, and birthdate.
All products and services we offer come with a 100% customer satisfaction promise. If you are not satisfied for any reason, reach out to us via email at hello@noirence.com. You have a window of 2 business days from the delivery date to request a return.
Orders can be canceled as long as they have not yet been dispatched from our facility. To cancel, ensure your order hasn’t been processed for shipping. You can monitor your order status by accessing “My Order” under the “My Account” menu. For assistance, email us at hello@noirence.com.
The Noirence Official logo is a registered trademark and is safeguarded under Egyptian law from unauthorized use or alteration in any form.
Nothing on this site shall be interpreted as granting the right or permission to use our trademark without prior written approval. For more details, email hello@noirence.com.
Noirence Official is not obligated to fulfill any orders unless payment is fully completed. For credit card transactions, no orders will be shipped until payment has successfully cleared. If a payment fails, we reserve the right to cancel the transaction.
Please see our Cookies Policy to understand how we collect, store, and use your personal information. We do not share your personal data with any external parties beyond Noirence Official.
Our platform may include links to external websites or services not owned or managed by Noirence Official.
These external links are shared for your convenience. However, Noirence Official has no control over their content or security. Visiting them is at your own discretion and risk.
Noirence Official is not responsible for the content, data practices, or policies of any third-party websites or services. You acknowledge that Noirence Official is not liable for any loss or damage caused by using or relying on such external platforms.
Changes
We reserve the right, at our sole discretion, to update or modify these Terms at any time. If we make significant changes, we will try to notify you at least 30 days prior to the new terms taking effect. What qualifies as a major change will be determined by us.
Contact Us
If you have questions about these Terms, feel free to reach out via email at hello@noirence.com or WhatsApp at +201558078098.
